Cancellation policy

We want new members to feel confident giving Odyssey Training Center a try. Eligible new members are covered by our 30-Day Money-Back Guarantee, subject to the terms below.

• You will pay all applicable membership fees at the time of enrollment.
• If you decide Odyssey is not the right fit, you may cancel your membership and receive a full refund of eligible membership fees paid.
• To qualify for the refund, your written cancellation request must be received BEFORE the 25th calendar day from your membership start date. If not cancelled you will be automatically enrolled in your membership of choice at the time of sign up.
• Do not wait until Day 30 to submit your request. Requests received on or after the 25th day do not qualify for a refund under this guarantee.
• Cancellation requests must be submitted via email at info@odysseytcsd.com. Please allow 24hrs for a response.
• Verbal requests, phone calls, text messages, or social media messages do not count as valid cancellation notice and will not be accepted.
• The 30-Day Money-Back Guarantee is limited to one refund per person.
• Requests that do not meet the requirements of the guarantee will follow the regular cancellation terms of your membership agreement.
• Odyssey Training Center may modify, limit, or discontinue this promotional offer at any time for future enrollments.

Important: Although this is called a 30-Day Money-Back Guarantee, your written cancellation request MUST be submitted BEFORE Day 25 to qualify for a refund even if cancelled you will continue to have access for your full 30 days.

We’re proud to offer flexible membership options for our members.

• You may cancel your month-to-month membership at any time.
• Cancellation requests must be submitted at least 5 days before your next scheduled billing date.
• If your cancellation request is not submitted within the required notice period, your next scheduled payment will automatically be processed.
• There are no cancellation fees for month-to-month memberships.
• All membership dues must be current and up to date at the time of cancellation.
• Cancellation/ hold requests must be submitted via email at info@odysseytcsd.com
• Verbal requests, phone calls, text messages, or social media messages do not count as valid cancellation notice and will not be accepted.

• A 30-day written cancellation request is required.
• All membership dues must be current and up to date.
• If you cancel before completing your agreed membership term, an early cancellation fee will apply.
• The early cancellation fee will be 50% of the remaining balance on your agreement or $250, whichever is less.
• Cancellation requests must be submitted via email at INFO@ODYSSEYTCSD.COM 
• Verbal requests, phone calls, text messages, or social media messages do not count as valid cancellation notice and will not be accepted.

We want you to feel confident and informed about your membership. If you have questions regarding your membership agreement, billing date, cancellation requirements, or eligibility for the 30-Day Money-Back Guarantee, please contact us directly.

• Members may freeze their membership for personal reasons (travel, busy season, etc.).
• Freezes are available in 30-day increments only, and up to 90 days.
• A small freeze fee of $39 per 28 day payment cycle will apply to maintain active account status, current price and benefits.
• Freezes must be requested 5 days before the next billing cycle to avoid unwanted charges.
• To requests a membership freeze you must submitted via email at INFO@ODYSSEYTCSD.COM 
• Verbal requests, phone calls, text messages, or social media messages do not count as valid cancellation notice and will not be accepted.

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